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El Capitan Sports Center, Inc.
Attn:  Internet Sales
1590 NW 27th Ave
Miami, FL 33125
Store: (305) 635-7500

Toll Free:  1-800-627-6457
or  1-877-CAPITAN

Fax: (305) 633-3812
Email- sale@elcapitan.com

Return Policy

  • El Capitan will accept returns on unused merchandise within 30 days after the invoice date. 
  • Returned merchandise must include a copy of your invoice/receipt.
  • All return items must be in new condition with all accessories, and in the original packaging.
  • Merchandise that has been used or tampered with in any way will not be accepted.  The customer will be given the option of us discarding the merchandise or re-acquiring their merchandise by the customer paying for the shipping fees from El Capitan to them.
  • A note with your contact information and the reason for the return must be included with the returned merchandise.  
  • All merchandise shipped back to El Capitan should be insured with the shipping company. 
  • El Capitan is not responsible for lost merchandise being returned without  shipping insurance.
  • Shipping, handling, and shipping insurance costs are non-refundable.
  • Items returned after 30 days of the invoice date are subject to a restocking fee at our discretion.
  • All Returns are to be shipped at the customers expense to:

El Capitan Sports Center, Inc.
Attn:  Internet Returns
1590 NW 27th Ave
Miami, FL 33125

  • Returns on merchandise not meeting the above requirements will not be honored.
  • You can expect a refund in the same form of payment used to purchase the merchandise. 
  • Credits on returns are issued within two weeks of the return arriving at our premises and our acceptance of the return.

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